Our clients and patients are the most important part of Creature Comforts Veterinary Hospital. We love hearing what our clients have to say about our care, because it helps us continually improve our service! We invite you to share your own testimonial with our team. We can’t say enough how grateful we are for the continued loyalty of our lifelong clients.

What Our Clients Are Saying

“We really appreciate the caring, considerate, kind-hearted care you gave Sugar. If you ever decide to accept ‘human’ patients, let me know!”
Fern, Ankeny

“Dr. Shivers (& staff) – I wanted to thank you for the wonderful care my Great Dane, Molly, received after being spayed on Friday. It was a scary night, but because of you she is back to her ornery self (I wouldn’t want it any other way). Our three dogs are very much a part of our family and it provides me such a relief to know, when needed, they are in such great hands!!
P.S. Dr. Shivers, I so appreciate your sense of humor & personality – don’t ever lose that!! Thanks again!”
Duax family & Molly, Ankeny

“If I could give them more stars I would! This clinic is wonderful. They treat your pets so well and remember everyone. Every employee is incredibly friendly, and Dr. Shivers treats you like a friend and loves your pets like they are her own. I will never use another vet again.”
Lindsay, West Des Moines

“Excellent service and staff. The staff at Creature Comforts is top notch! Doctors are great and support staff is friendly and helpful. I’ve always been able to get appointments when I need them.”
Lisa, Ankeny

“These fine people really do care about your animals and do their best to help you feel like you’re doing the right thing. These wonderful vets are helping me neuter the neighborhood strays and have been so accommodating and compassionate, I feel relieved. I can’t praise any of them enough, but I’ve had more interaction with Dr. Shivers and cannot compliment or thank her enough. Wonderful people…wonderful hours…wonderful veterinarians.”
Julie, Ankeny

“If you love your pet and want them to get the best care, then take them to Creature Comforts. There is no one better. Sue and Bryce are wonderful, caring, knowledgeable vets.”
Rebecca, Ankeny

“The doctors and staff at Creature Comforts are simply the best that I’ve ever experienced. Last year we lost our beloved dog to a sudden illness, they were very compassionate in our time of grief. They even took the time to try to research what had caused his death. It was very touching to our family to know that they cared so much. The doctors take the time to explain treatment options and the front office staff always know who we are, even though we have five pets. I am confident that our pets are getting the very best care. If you are looking for a veterinary clinic in Ankeny, I highly recommend Creature Comforts.”

“The best vet in Iowa!! Everyone at Creature Comforts is wonderful to work with!! They are friendly and very helpful. They remember our dog as well as us. When we first started looking for vets in Ankeny/Des Moines, my wife called around to all of the local vets and she said that Creature Comforts was by far the most helpful. They took the time to answer all her questions, unlike some of the other vets who dismissed her or acted like she was wasting their time.”

“I wanted to send a quick email and let you know how thankful I am for your urgent care facility and caring staff. Kallie gave me quite the scare when I came home to find her injured and in need of urgent medical attention last month. I rushed her into your clinic and she was looked at immediately. I was given full details of what was needed to make her feel better, and felt like you truly cared for her like she had been coming there for years. Your staff was very understanding when I called with the concerns after her visit, and I appreciated the follow up call to make sure she was doing better. She is fully healed and back to her old self these days. It makes a difference when you know you have access to a clinic that treats their furry clients like family.”
Kandi, Ankeny

“I love the staff at Creature Comforts! My dog loves going there!”
Angie, Ankeny

“I had never been there before but my dog hurt himself and needed to be seen immediately. They told me to come as soon as I could and were EXTREMELY accommodating. I was even late due to construction and they were polite and understanding. They explained everything very well and allowed me to make decisions rather than pushing options. I saw Dr. Shivers and she is wonderful! Compassionate, very personable, and a great sense of humor. I would recommend this veterinary practice to anyone. The facilities were very clean and organized; you would never know animals were in and out of there on a regular basis. It is great to see quality veterinary care at a reasonable price!”